I received the email about the new Ta-152 and since I love that aeroplane I paid for it with Paypal a few minutes later. I them got another email confirming my payment and links to the downloads. I then had to log-in to download them, of course, but the site told me that it did not recognise my email address. It obvious is correct as that’s how I got the emails and also for the other three or four planes I’ve bought & downloaded previously.
I’ve sent 3dlabprint several emails asking for help but there have been no replies.
So how do I get the files please ?